Shipping policy
Shipping Policy
Order Processing
All Sabia Living orders are carefully prepared and shipped from Türkiye. Processing or production times may vary depending on the product. If an item requires additional preparation or is made to order, the estimated processing time will be stated on the relevant product page.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping and Delivery
Orders are shipped through international carrier partners arranged by ShipEntegra.
Estimated delivery time is 3–7 business days after dispatch. Business days do not include weekends or public holidays.
Delivery times are estimates and may vary depending on the destination, customs procedures, carrier operations, weather conditions, or other circumstances outside our control.
Shipping Charges
Any applicable shipping charges are displayed at checkout before the order is completed.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number and a link to follow the shipment. Tracking information may take up to 24 hours to become active after dispatch.
Customs Duties and Import Taxes
International orders may be subject to customs duties, import taxes, or other local charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not controlled by Sabia Living.
Customers are responsible for providing any information or documentation requested by customs authorities or the carrier.
Shipping Address
Please make sure that your shipping address and contact details are complete and accurate before placing your order. Sabia Living is not responsible for delays, unsuccessful delivery attempts, or additional costs resulting from incorrect or incomplete address information.
If you notice an error in your address, please contact us as soon as possible. Address changes cannot be guaranteed after an order has been dispatched.
Delayed, Lost, or Damaged Shipments
If your tracking information has not been updated for an extended period or your package appears to be delayed, please contact us so that we can assist you in contacting the carrier.
If your order arrives damaged, please contact us promptly and include your order number, photographs of the package, and photographs of the damaged item. Please retain the original packaging while the claim is being reviewed.
Sabia Living is not responsible for delays caused by customs procedures, carrier disruptions, severe weather, incorrect address information, or other circumstances beyond our reasonable control.
Contact Us
If you have any questions about your shipment, please contact us through the Contact Us page on our website and include your order number.